Policies

This page was last modified on 10th January, 2015.

Copyright Policy

For All Users

Here at Purple Ninja we respect the rights of all users worldwide, and we expect our members to also demonstrate that respect and to assist us in creating a beneficial and positive atmosphere for all Purple Ninja visitors and users.

Simply put: just about anything on the web, TV, CD's, DVD's, books & magazines is probably copyrighted by someone. This also includes content submitted to any Purple Ninja website by other users.

Copyright can be a confusing territory for many people. In many cases, the natural confusion over the sometimes varied circumstances surrounding copyright will lead people to rely on rumour or myth more often than the actual law, which naturally confuses the matter even more.

In the points below, we will attempt to eliminate some of the confusion and counter many of the myths surrounding copyright and to present clearly the Purple Ninja policies and practices with regard to copyright. The availability of this document should not be construed as rendering legal or other professional advice, and this document is not a substitute for the advice of a solicitor. If you require legal advice, you should seek the services of a qualified solicitor.

For Copyright Owners

For a copyright claim to be considered, you must follow the guidelines set out in our Terms & Conditions (5. Reporting Copyright Violations).

Cookie Policy

All Purple Ninja websites use a number of cookies (small pieces of text stored on your computer). We have grouped our use of cookies into two categories: Essential and Non-Essential Cookies.

Essential Cookies

The essential cookies allow you to login and interact with certain parts of the website. For any purchases, these cookies are a prerequisite. These cookies are used as part of the site functionality, and hence, cannot be disabled. The cookies are used for identification purposes only. We recommend that you do not share these at any time, as they can be used to gain access to your account.

Non-Essential Cookies

These cookies only apply to the front end of the website. The private administration area does not make use of non-essential cookies. Our non-essential cookies are set by:

Data Use & Privacy Policies

For each visitor to a web page on any of our websites, our web servers automatically do not recognise information regarding user IPs.

We collect user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is and will be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our websites and applicable laws or to protect against misuse or unauthorised use of our websites.

With respect to cookies, we use cookies to store visitors' preferences and record session information. For more details, please read the above 'Cookie Policy'.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and we will use, for these new purposes only, data collected from the time of the policy change. If you are concerned about how your information is used, you should check these policies periodically.

Upon request, we do not provide site visitors with access to information that we have collected and that we maintain about them.

Upon request, we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by changing it in their profile.

With respect to security, we have appropriate security measures in place on all of our servers to protect against the loss, misuse or alteration of information that we have collected from you on our websites. That said, access to this data may be gained through illegal means currently unknown, although this is extremely unlikely.

If you feel that any of our sites are not following these stated policies, you may contact us at support@purpleninja.com

Refund Policy

All products and services sold by Purple Ninja are sold "as is". The customer assumes the responsibility for the purchase, and no refunds will be issued. If after purchasing a service with us you abuse our staff or services to the extent that we have to ban or mute you on a service, no refund will be given even if banned whilst a paid service is active. Bans and mutes are made at our sole discretion.

Any attempt at charging back or reversing a payment under the pretense of you being unaware of this policy will be considered fraud, and in violation of both our policies and our terms & conditions; any attempt to do so will result in an immediate ban of your account, deletion of all stored non-essential user data, and us contacting the relevant authorities with all information we have available about you. If however a valid reversal occurs, please contact us at support@purpleninja.com prior to requesting it and we'll be happy to deal with it accordingly, and if valid allow continued use of your account. This decision is made at our sole discretion.

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