Policies

This page was last modified on 4th March, 2017.

Copyright Policy

For All Users

Here at Purple Ninja we respect the rights of all our users worldwide, and we expect them to also demonstrate that respect to other users and to assist us in creating a beneficial and positive atmosphere for all Purple Ninja users.

Copyright can be a confusing territory for many people. Simply put: just about anything on the web is likely copyrighted by someone - including content submitted to any Purple Ninja website by users. This is important to consider, as the copyright for something you post may be owned by someone else.

In the points below, we will attempt to eliminate some of the confusion and counter many of the myths surrounding copyright and to present clearly the Purple Ninja policy and practices with regard to copyright. The availability of this document should not be construed as rendering legal or other professional advice, and this document is not a substitute for the advice of a solicitor. If you require legal advice, you should seek the services of a qualified solicitor.

For Copyright Owners

For a copyright claim to be considered, you must follow the guidelines set out in our Terms & Conditions (5. Reporting Copyright Violations).

Cookie Policy

All Purple Ninja websites use a number of cookies (small pieces of text stored on your computer). We have grouped our use of cookies into two categories: Essential and Non-Essential Cookies.

Essential Cookies

Essential cookies provide functionality for user login systems (required to interact with certain parts of our websites). For any purchases, these cookies are a prerequisite. These cookies are used as part of the site functionality, and hence, cannot be disabled. We recommend that you do not share these at any time, as they can be used to gain access to your account.

Non-Essential Cookies

These cookies only apply to the front end of the website. The private administration area does not make use of non-essential cookies. Our non-essential cookies are set by:

Data Use & Privacy Policies

Each time a user visits on of our websites, our web servers automatically log their IP address. This is considered highly confidential and used only to identify and deal with abusive users.

We may occasionally collect user-specific information on what pages users access or visit to allow us to improve our websites.

The information we collect will only be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our websites and applicable laws or to protect against misuse or unauthorised use of our websites. Any disclosure will be investigated in-depth before any data is released.

With respect to cookies, we use cookies to store visitors' preferences and record session information. For more details, please read the above 'Cookie Policy'.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our policies. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and we will use, for these new purposes only, data collected from the time of the policy change. If you are concerned about how your information is used, you should check these policies periodically.

Upon request, a valid reason is required for a user to request information that we have collected and maintain about them to be disclosed or removed.

Upon request, we offer visitors the ability to have inaccuracies corrected in information stored about them.

With respect to security, we have appropriate security measures in place on all of our servers to protect against the loss, misuse or alteration of information that we have collected from you on all of our websites. That said, access to this data may be gained through illegal means currently unknown, and so sensitive data is encrypted when stored on our servers - and so protected even if gained through illegal means.

If you feel that any of our websites or websites hosted by us for clients are not following these stated policies, you may contact us at support@purpleninja.com

Refund Policy

All products and services sold by Purple Ninja are sold "as is". The customer assumes the responsibility for the purchase, and no refunds will be issued. If after purchasing a service with us you abuse our staff or services to the extent that we have to ban or mute you on a service, no refund will be given even if banned whilst a paid service is active. Bans and mutes are made at our sole discretion.

Any attempt at charging back or reversing a payment under the pretense of you being unaware of this policy will be considered fraud, and in violation of both our policies and our terms & conditions; any attempt to do so will result in an immediate ban of your account, deletion of all stored non-essential user data, and us contacting the relevant authorities with all information we have available about you. If however a valid reversal occurs, please contact us at support@purpleninja.com prior to requesting it and we'll be happy to deal with it accordingly, and if valid allow continued use of your account. This decision is made at our sole discretion.

Oh, we're also pretty social:

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